Return Policy

Hello there 

If you have just made a purchase or is considering to do so then welcome to our family. You are already taken care of !! All our pieces are selected with the highest standards of ethics and sustainability, they are created using organic materials and lets just say it they are super cute and adorable. 

Nevertheless, you might come across some issues or have a change of heart so this is how we can accommodate you:

return with full refund is available within 3 days of delivery, you can get refund or you can also choose to receive your refund as ARIBSTORE credit, which will enable you to purchase a replacement item quickly and seamlessly.

The item(s) should be returned unworn and in perfect condition, with all ARIBSTORE and designer garment tags still attached. Returns that are damaged, soiled or returned without their original labels may not be accepted and may be sent back to the customer. The original shipping charges will not be refunded. ARIBSTORE retains the right to deny any refund request if the request made does not meet our Policy standards and requirements.

Please email your return request to [email protected] detailing the items you wish to return, the reason of return, preferred refund method and attaching the proof of purchase. Shipping charges will be at the expense of the customer. Once the returned item is received and inspected, you will receive an email indicating whether your return request has been accepted or rejected.

All successfully returned items will be credited to the original payment method or, if indicated in the return request, ARIBSTORE credit on the account used to originally purchase the items. For credit card payment please note that refunds can take up to 20 working days to show on your account due to varying processing times between payment providers.

 

Exchange Policy

You can exchange your purchase within 7 days of delivery.

The item(s) should be returned unworn and in perfect condition, with all ARIBSTORE and designer garment tags still attached. Items that are damaged, soiled or returned without their original labels may not be accepted and may be sent back to the customer. ARIBSTORE retains the right to deny any refund request if the request made does not meet our Policy standards and requirements.

Please email your exchange request to [email protected] detailing the items you wish to exchange, the reason of exchange, the chosen item and attaching the proof of purchase. Once the exchange item is received and inspected, you will receive an email indicating whether your exchange request has been accepted or rejected. Additional shipping costs shall be at the expense of the customer.

 

 

Items excluded from the Policy:

1. Return/Exchange requests made outside the specified time frame.

2. Items used, damaged, or not in the same condition received.

3. Innerwear, swimwear and socks.

4. Teethers and Pacifiers.

5. Accessories.

6. Books and Toys.

7. Any consumable item which has been used or installed.

8. Products with tampered or missing serial numbers.

9. Fragile items, hygiene related items.

10. All items on final sale.